Privacy & Security

Hbd baji Privacy Policy

Your personal data matters to us. This policy explains in detail what information we collect, how we use it, and the steps we take to keep it secure.

Last updated: 1 January 2026 — this Privacy Policy applies to all services offered on the hbd baji platform.
1 What information we collect

When you register and use hbd baji, we collect certain necessary information. This is done solely to provide you with the best possible service and to ensure the security of the platform.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number Account verification (KYC)
Contact Information Email, mobile number, address Notifications & support
Financial Information Mobile banking number, transaction history Payment processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Data Betting history, login times, preferred sports Personalized Experience

We never collect unnecessary information. Your consent is obtained before any data is collected, and you are clearly informed of the reason for collection.

2 How your information is used

Hbd baji uses your information only for specific, defined purposes. The core principle of our privacy policy is simple — your data will never be used against you.

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To keep betting and gaming services running and to deliver a personalised experience.
  • To detect and prevent fraud, money laundering, and other illegal activities.
  • For customer service delivery and complaint resolution.
  • To send you relevant promotions and bonus offers (subject to your consent).
  • To meet legal obligations and comply with regulatory requirements.
  • For analytics to improve the platform and develop new features.

Hbd baji never sells your data to advertisers or shares it with third parties for marketing purposes — not without your consent.

3 How Long We Retain Your Data

Hbd baji retains your data only for as long as it is necessary or legally required.

  • Active account data: retained for as long as the account remains active.
  • Financial transaction records: retained for up to 7 years as required by law.
  • After account closure: core identity data is retained for up to 3 years.
  • Logs and security data: retained for up to 12 months.
  • Cookies and browsing data: retained for up to 90 days.

Once the designated retention period ends, your data is either securely deleted or anonymized so that you can no longer be identified.

4 Sharing information with third parties

Hbd baji does not sell your personal data to any third party. However, in certain limited circumstances, data may be shared with trusted partners.

  • Payment Processors: Only the information necessary to process transactions is shared with mobile banking partners such as bKash, Nagad, and Rocket.
  • Identity Verification Agencies: Your information may be shared with an authorized verification provider as part of the KYC process.
  • Law Enforcement: Information may be disclosed when required by court order or legal obligation.
  • Technology service providers: Cloud and server partners used in platform operations — bound by strict confidentiality agreements.

Except in the cases outlined above, your personal data will never be shared with any third party without your consent. Every partner is bound to uphold hbd baji's privacy standards.

5 Cookie Policy

Hbd baji uses cookies on its website and app to improve your experience. Cookies are small data files stored in your browser.

Cookie type Purpose Duration
Essential cookies Login sessions, security tokens Deleted at the end of the session
Functional cookies Language preference, display settings 30 days
Analytics cookies Page visits, usage patterns 90 days
Security Cookies Fraud detection 7 days

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some features on the platform.

6 Your Rights

Under hbd baji's Privacy Policy, you have several important rights over your own data. Contact our support team to exercise any of these rights.

  • Right to Know: You can find out exactly what data we hold about you and how it is being used.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete information.
  • Right to Erasure: Under certain conditions, you may request the deletion of your personal data.
  • Right to data portability: You can request a copy of your data in a standard, portable format.
  • Right to object: You may object to the processing of your data for specific purposes.
  • Right to Withdraw Consent: You can opt out of marketing communications at any time.

All rights-related requests are processed within 30 business days. For urgent requests, we will do our best to respond sooner.

7 Children's privacy

Hbd baji is intended strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

  • Age verification is mandatory at the time of registration.
  • If an underage user is identified, their account will be suspended immediately.
  • All data associated with such accounts will be deleted promptly and securely.
  • If parents have any concerns, they can contact us directly.
8 Security measures

Hbd baji follows the highest industry standards to protect your data. Our security infrastructure is continuously updated.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
  • Firewall & DDoS Protection: Servers are protected against external attacks.
  • Regular Security Audits: Systems are regularly audited by third-party experts.
  • Unusual Activity Detection: Our AI-powered system instantly blocks suspicious login attempts.
  • Data Backup: Your data is encrypted and backed up across multiple locations.

If any unusual activity is detected on your account, we immediately send an alert to your registered mobile number via SMS and email.

9 Privacy Policy Updates

Hbd baji may update this Privacy Policy when necessary. We will notify you in advance of any significant changes.

  • A notice will be sent to your registered email at least 15 days before any changes take effect.
  • You will be notified via a pop-up notification when you access the platform.
  • Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
  • If you do not agree to the updated policy, you may close your account.
10 Contact us

For any questions, concerns, or requests regarding our privacy policy, please reach out to us directly. Our dedicated privacy team responds within 24 hours.

📧 Email: support@hbdbaji.app
Our support team is always ready to answer any privacy-related questions you may have.

Your Rights Over Your Data

At hbd baji, you are always in control of your data

Right to Access Data
You can request to see what information we hold about you at any time. Full details are available through Account Settings or by contacting our support team.
Right to Correct Your Data
If any information in your profile is incorrect, you can request a correction at any time. Our support team will update it quickly.
Right to data erasure
Your personal data will be deleted upon request unless we are legally required to retain it. Data is removed within a set period after account closure.
Right to Data Portability
You may request your data in a standard format (JSON/CSV). It will be delivered within 7 business days.
Marketing opt-out
If you no longer wish to receive promotional messages or emails, you can opt out at any time. Manage your notification preferences from your account settings.
Right to object to processing
If you object to your information being used for a specific purpose, let us know. We will review your objection and take appropriate action.
Why hbd baji's privacy policy can be trusted

Learn about our core data protection principles

End-to-End Encryption

Your data is encrypted from the moment it reaches our servers through to storage. 256-bit SSL — bank-grade security.

Full support in Bengali

You can reach out to us in Bengali for any privacy-related questions or complaints. Our support team is always on hand for users in Bangladesh.

Transparent KYC process

Information collected during identity verification is used exclusively for KYC purposes. It is never used for any other reason and is kept under the highest level of protection.

Transparency in data use

We don't believe in hidden terms. Every aspect of how your data is used is clearly outlined in this Privacy Policy.

Regular Security Audits

Hbd baji's systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed promptly.

24/7 privacy support

Our support team is available around the clock for any data privacy concerns. Most issues are fully resolved within 24 hours.

Enjoy the best betting experience on hbd baji — safely and responsibly

Your data is completely secure. Join hbd baji today and become part of Bangladesh's best betting platform.

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